Use iPod Reset Utility to restore the following iPod models back to their factory settings, when iTunes is unable to do so:

* iPod shuffle (1st Generation)
* iPod shuffle (2nd Generation)

The restore process completely erases all music and data on your iPod, and installs current iPod software on it.

System Requirements:

* Windows 2000 with Service Pack 4
* Windows XP with Service Pack 2